Virtual Role Services

Customer Service

  • Timely and efficient customer service management and support for third party product offerings.

  • Ensure scripts and processes are legally compliant and adhered to.

  • Provide detailed KPI reporting for accountability.

Telesales

  • Management, staff, and resources for third party data optimization.

  • Improve conversions compliantly and provide reporting metrics to ensure performance meets historical expectations and for accountability purposes.

Quality Control

  • Timely and efficient quality control reporting for all sales and customer service processing by using the most advances methods that monitors critical key criteria.

  • Independent review for compliance.