What We Do
Customer service
- Ensure Scripts and Process are Legally Compliant and Adhered to.
- Ensure scripts and processes are legally compliant and adhered to.
- Provide detailed KPI reporting for accountability.
Telesales
- Management, staff, and resources for third party data optimization.
- Improve conversions compliantly and provide reporting metrics to ensure performance meets historical expectations and for accountability purposes.
- Ensure scripting and processes meet legal requirements.
quality control
-Timely and efficient quality control reporting for all sales and customer service processing by using the most advances methods that monitors critical key criteria.
-Independent review for compliance.